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We’re pushing through into the new year. We usually come into the year-- or into the week or the month-- very determined, but then we get pummelled by annoying clients and annoying people in general.  Every day comes with some rain. It’s not always sunny. I won’t go...

In 2021, we need technology more than ever to be able to serve clients and keep up with customer service. Once a law firm or a solo practitioner moves to adapt tools and platforms, they should stick with it, refine it, polish it and avoid backsliding to old,...

What a year 2020 was. How’s your 2021 so far? What strategies are you excited about?  The first quarter of the year is always critical when it comes to creating your business strategy and setting your mindset. It sets the tone for the entire year. So for this blog,...

A new year means new plans and strategies, and oftentimes that includes upgrading your tools and platforms. There are so many on the market so choosing in which ones you should invest in can be overwhelming!  When picking your tools and platforms, it comes down to...

Hiring a project manager improves your client service delivery and efficiency. It takes you out of the center of your firm, leaving you free to be a lawyer and a CEO!  In my recent blogs, we’ve talked about hiring a human resource (HR) director and a business manager....

In my recent blogs, I have talked to you about my executive team and my virtual and in-office teams. Now you can see how they work together in my case flow. A case flow is a system for the modern law firm that helps you to organize your workflow increasing efficiency,...

My executive team is composed of my business manager, project manager and human resource (HR) director. We have a virtual team, which is comprised of a lot of international workers as well as an in-office team. Both the virtual team and in-office team are notified...

Owning a law firm means that at the beginning you wear multiple hats. However, as your business grows, you need more people on your team to enable you to focus on what you do best: handling cases.  A team helps you handle more cases efficiently. However, there needs...

The world of social media marketing is overloaded with information on how to market, what to do, and where to post. It can be overwhelming especially when you’re already not sure if you even want to include social media in your marketing strategy. After all, you’re a...

This is the time to be everywhere.  That is the key to marketing: BE EVERYWHERE. And right now, in the midst of the COVID-19 pandemic, everyone is online. Everyone is glued to their phones and laptops. If you create an online presence, more of your audience will see...