The most common mistake lawyers make is putting off using/hiring a product/service as much as possible. We think that’s just for big firms. We want to DIY everything, and if we could figure out how to do things, then there’s no need to pay someone or a company for their service or product.
But investing in a product/service actually makes things easier for you and your firm. Your firm’s performance and customer service will see great improvements with the help of these investments!
Here are my law firm essentials I use for my practice.
Focus more on running your firm as a business AND garner unbiased financial reports!
I recommend Bench.co. They’re 100% virtual, and they have a mobile app where you can track your monthly financial statements and expense overviews!
Credit card processing company
For your credit card processing, I recommend Stripe! It’s easy to use, especially if you’re just starting to run your firm as a business.
Gusto comes at the top of my list for highly-recommended payroll services! You can also sync your payroll with your time-tracking software!
Legal financing service
My firm uses iQualify Lending for our legal financing service. In just a few minutes after their application, our clients can already determine if they’re qualified for financing! In case they get denied, iQualify can handle their payment plan for you.
Phone Answering Service
I recommend you to try AbbyConnect! You can try them free for two weeks, and if you decide to hire them, they’ll waive your fees by signing up here. Or you can call them and say that you learned about them from me.
My firm has switched from the traditional logging in and out to digital tracking with Open Time Clock!
Gmail for Business
With a G Suite access, everyone in your firm can have professional-sounding emails with your firm’s domain name!
Boomerang for Gmail
Get your emails re-sent any time you want with Boomerang for Gmail. No more cluttered inbox and missed emails!
For more about my favorite tools, read this blog post, 11 Absolute Service Must-Haves of a Law Firm.
In the Ally Lozano Sales Academy, I’ve stressed the importance of a quote sheet, which includes a breakdown of all legal fees and other additional costs of the case. No more waiving your fees when you’re quoting!
Infographics about case types
To enlighten your clients about their case’s process, provide a visual guide, i.e. infographics.
Tip: Clients are only interested in the solution, so don’t go overboard with the content of your infographic. It’s best to stick to processes where you’ll need their participation.
Contract for clients
Have a contract ready in case a client decides to sign on the spot! This way, you can proceed immediately on solving the case and your agreement with the client stays protected.
Independent contractor contract
If you’re using an independent contract, make sure that the contract enlists all your roles and responsibilities, such as:
- The details of your legal service
- Terms of agreement
- Payment details
- The time span of the work
Products and Miscellaneous Items
It’s easier and quicker to scan your paper documents with a separate scanner like ScanSnap!
A cheaper yet efficient printer for your firm.
These sturdy file folders are perfect for keeping your documents and other papers organized. You can also sort these folders by color, based on case type!
Click here to see my recommended reads to inspire your firm’s sales transformation.
If you can believe it, I have even more strategies and resources to share on this topic! If you’d like to learn more about my law firm essentials, sign up for my Six Figure Solo program! Six Figure Solo now comes in three tiers – Executive, Solopreneur, and CEO. Sign up here!